These Terms & Conditions govern the use of Rasokart Foods Private Limited's wholesale platform, products and services. By accessing our website, placing orders, or engaging with our services, you agree to comply with these terms.
Rasokart Foods Private Limited supplies wholesale grocery products to restaurants, hotels, caterers, retailers, distributors and other commercial buyers. These terms define the responsibilities, rights, limitations and obligations of both parties to ensure a transparent and professional business relationship.
All orders are subject to product availability, stock verification and order confirmation. We reserve the right to limit quantities, discontinue products or cancel orders in cases of inventory shortages, pricing errors or unforeseen operational issues.
Customers are responsible for providing accurate billing details. Orders are processed only after successful payment confirmation unless approved credit terms have been granted by Rasokart Foods.
Delivery timelines are estimates and may vary depending on location, weather conditions, transportation issues and product availability. While we strive to ensure timely delivery, Rasokart Foods shall not be liable for delays caused by factors beyond our control.
Customers should inspect products immediately upon delivery. Claims regarding damaged, defective or incorrect items must be reported within 48 hours. Approved claims may be eligible for replacement, store credit or refund depending on the situation.
Customers are responsible for providing accurate GST and business information. Tax invoices will be issued in accordance with applicable laws and regulations.
Rasokart Foods shall not be liable for indirect, incidental or consequential losses arising from the use of our platform, products or services.
We reserve the right to update these Terms & Conditions at any time. Continued use of our platform after changes have been published constitutes acceptance of the revised terms.